EPMS – Walk-in guest: check-in, charge room rate and other expenses and check-out procedures

花小猪Created at:Feb 22, 2019 13:16:41

1.      Check-in

(1)   Add new check-in order: PMS → click the room

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(2)   Click “check-in” button → Channel: Walk-in; contact name; phone number and other information (if the contacts is belong to guest, you can click “guest also” )

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(3)   If payment is pay at hotel, the invoice amount will be same as the payment amount by default in system. Then you can click check-in.

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2.      Room charge and other expenses

(1)   Room charge: You can check the order after check-in the room. Then you can add “+Charge” and “Collected”. You will see a pop-up window and fill up the Payment and amount information.

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Then click confirm; the bill will be in the list, and Due In=0, this means no money need to collect.

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(2)   Other expenses: if guest has other expenses, such as pich up charge, beverage and so on. You can add consumption in the order as well and fill up the payment and amount information.

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Then you can find a collection record in the order.

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3.      check-out

you can find Check-out in bottom of the order.

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Please check the order carefully again and make sure the Due in=0.

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Then check out and print the bill.

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