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FO-R-008 SCRM操作流程
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FO-N-001客人遗留物品处理
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FO-N-002亲子及儿童客人服务标准
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FO-R-001散客办理入住
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FO-R-002散客办理退房
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FO-R-003带客入房
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FO-R-004办理换房
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FO-R-005办理续住
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FO-R-006团队办理入住
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FO-R-007团队办理退房
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FO-R-009会员卡售卡流程
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FO-R-010接听电话
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FO-R-011官网小程序下单引导
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FO-R-012奉茶服务
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FO-R-013行李寄存
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FO-R-014叫醒服务
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FO-R-015预抵关怀
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