如果客人住10天,在不同的OTA上分别下了10个订单(每天一个单),你是否感觉很崩溃?因为每天都要把旧单离店,新单再办理入住,客人信息、账务信息都得手动搬到新单上,续住超级繁琐有木有?您的救星——“转单”功能到~
If the guest stays for 10 days and makes 10 orders (one order per day) on different OTAs, do you feel very broken? Because every day we have to check out the old order and check in the new order. The guest information and accounting information have to be manually moved to the new order. Is it too complicated to extend? Your Savior - "Transfer order" function is coming~
一 什么是转单?What is “Transfer order”?
转单:在住订单的预订人或住客人存在今日预抵订单(未入住),不论在住订单为何渠道,预抵订单为何渠道,只要房型一致,可以通过“转单”按钮实现在住订单自动离店、预抵订单自动入住,入住房间与原在住订单房间保持一致,从而实现不同订单(在住单与预订单)之间的快速切换,同时原在住单的住客信息与自付平账余额会自动转账到新在住单上,未完结的提醒事项和预收金额会自动转移到新在住单上,大大简化前台操作。
Transfer order: there are today arrival orders (not checked in) for bookers or guests of in-house order . No matter what channel for both order are ,as long as the room type is the same, the "transfer order" button can be used to automatically check out the in-house order and automatically check in the today arrival order. The room number is the same as the original in-house order , so as to realize different orders (the in-house order and today arrival order) fast switching,and automatic transfer of the original in-house order guests information and self-balance to the new in-house order. Unfinished reminders and advance receipts will be automatically transferred to the new in-house order, greatly simplifying the front desk operation.
二 转单需注意的事项 Notes for Transfer order
1.两个订单房型需一致/Room type should be same for two order
2.转单操作不可逆转/Transfer order operation cannot be undo
3.AR账自动平账/AR payment will be balanced automatically
4.自付平账余额转账到新单/Self-balance will be transferred to new order
5.待办提醒自动转移到新单/Unfinished reminders will be transferred to new order
6.未完成预授权和押金转移到新单/Unfinished credit&deposit will be transferred to new order
7.预抵订单如果已分房会自动取消分房/Arrival order will be unassigned automatically
8.只有致臻版可用“转单”功能/“Transfer order” function is only for XPMS Platinum version
9.团房订单不支持转单/Group room order does not support Transfer order
10.预抵订单入住日期限当日/Arrival order C/I date is only for today
三 转单操作说明Operation instructions for Transfer order
转单标识/Transfer order label
在住房单预订人或住客人存在当日预抵订单,名字后面会出现黄色“订单”文字标识
Booker or guests for in-house order have today arrival order,yellow "order" word will be shown after name.
转单按钮/"Transfer order"button
操作转单弹出与在住单匹配的所有今日预抵订单,选择其中确定的订单操作转单。如果在住单存在延迟离店或提前离店,默认办理离店不收费。
Operation "transfer order" pops up all the orders of today arrival orders matched with the in-house order, and selects the specific order to transfer. If there is delay or early departure for in-house order, no charge will be charged by default.
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